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TERMS AND CONDITIONS

Last Updated: January 7, 2026


Welcome to The Animal Doctors website. By accessing or using https://theanimaldoctors.net/ and our associated AI chat services, you agree to comply with and be bound by the following terms and conditions.


1. NO VETERINARY-CLIENT RELATIONSHIP
The information provided on this website and through our AI chat widget is for general informational purposes only. Use of this site or the chat assistant does not establish a veterinary-client-patient relationship. Professional medical advice, diagnosis, or treatment should always be sought directly from our veterinary staff during a scheduled exam.


2. USE OF AI CHAT ASSISTANT
Our AI chat assistant is designed to help answer general questions and route calls to our clinic. While we strive for accuracy, the AI may occasionally provide incomplete or automated information. For all medical emergencies, do not use the chat; please call our office directly at 650-325-1343 or contact a 24-hour emergency veterinary hospital.


3. USER CONDUCT
You agree to use this website only for lawful purposes. You are prohibited from:

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  • Submitting false or misleading information.

  • Attempting to interfere with the proper working of the website or chat widget.

  • Using the site to transmit malicious software.


4. INTELLECTUAL PROPERTY
All content on this website, including logos, text, images, and branding, is the property of The Animal Doctors and is protected by copyright laws. You may not reproduce or distribute any content without written permission.


5. LIMITATION OF LIABILITY
The Animal Doctors shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website or the information provided by the AI chat assistant.


6. ELECTRONIC COMMUNICATIONS
By using our website forms or chat widget, you agree to receive electronic communications from us. You agree that all agreements, notices, and disclosures provided to you electronically satisfy any legal requirement that such communications be in writing.


7. GOVERNING LAW
These terms are governed by the laws of the State of California. Any disputes arising from the use of this website shall be resolved in the courts of Santa Clara County, CA.


8. CHANGES TO TERMS
We reserve the right to modify these terms at any time. Your continued use of the site following any changes constitutes your acceptance of the new terms.


CONTACT INFORMATION
The Animal Doctors
461 Page Mill Road, Palo Alto, CA 94306
650-325-1343

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